FAQ

FAQ

Everything you need to know about our services

About Expressão

What does Expressão do?

Expressão is a Portuguese language service provider based in Porto, Portugal, providing professional translation and language services to companies, organisations and private clients in Portugal and internationally. We offer human translation, AI-powered translation, certified translations, website localisation, subtitling, proofreading, interpreting, copywriting and language consulting services in more than 50 languages.

Where is Expressão based?

Expressão is based in Porto, Portugal, and provides professional translation and language services to clients throughout Portugal and internationally. Founded in 1997, we have more than 30 years of experience providing language services to companies, organisations and private clients.

Why choose Expressão for document translation?

From annual reports, marketing materials, contracts and technical manuals to personal, legal and academic documents, we provide professional translation services in more than 50 languages, including English, Portuguese, Spanish, French, German, Italian, Dutch, Chinese, Japanese, Arabic and Russian.

With more than 30 years of experience, we serve multinational corporations, SMEs, non-profit organisations, government institutions, educational establishments and private clients. Our experienced linguists work with a wide range of document types and file formats, ensuring a smooth and reliable translation process from start to finish.

Services & languages

Which types of documents do you translate?

We translate a wide range of documents, including contracts and agreements, annual reports and accounts, sustainability reports, financial statements, tax returns, business plans, presentations, proposals, marketing materials, websites, e-learning courses, training materials, user manuals, technical datasheets, technical specifications, product guides, safety documentation, engineering drawings, patents, court documents, depositions, immigration papers, medical records, clinical trial documentation, research papers, diplomas, transcripts, certificates, birth and marriage certificates, passports and other official documents.

Whether you need a single document translated or ongoing support for large multilingual projects, our experienced linguists can help.

Which languages does Expressão translate?

Expressão provides professional translation in more than 50 languages, including European Portuguese, Brazilian Portuguese, English, Spanish, French, German, Italian, Dutch, Chinese, Japanese, Arabic and Russian.

What document formats do you accept?

We support a wide range of file formats, including PDF, Microsoft Word, Excel, PowerPoint, JPG and PNG images, Adobe InDesign, Microsoft Publisher and scanned documents. We can also process image-based files using OCR (Optical Character Recognition) technology.

Human translation & AI

Why should I use a professional language service provider instead of AI translation tools?

AI translation tools can be useful for basic content, but professional translation is recommended for legal, technical, medical, financial, academic and business documents where accuracy, confidentiality and cultural nuance are essential.

Professional linguists can identify ambiguities, apply specialised terminology, adapt content to the target audience and ensure that the final translation is suitable for its intended purpose.

Do you offer human translation or AI translation?

We offer both professional human translation and AI-powered translation services.

Depending on your requirements, we can provide fully human translation, AI translation with professional post-editing (MTPE), or a customised solution that balances quality, speed and cost.

The most appropriate solution depends on the type of content, language combination, volume, deadline and required level of quality.

How do your AI-powered translation services work?

Our AI-powered translation services combine advanced language technology with the expertise of professional translators. We use carefully selected AI translation tools to accelerate the translation process, improve consistency and reduce turnaround times, while ensuring quality through human review.

Depending on the project, AI-generated translations can be revised, edited or fully post-edited by experienced linguists who verify terminology, accuracy, tone and cultural appropriateness.

This hybrid approach is particularly effective for high-volume content, such as product descriptions, technical documentation, knowledge bases and business communications.

The result is a faster, more cost-effective translation solution that combines the speed of AI with the quality assurance of professional human translators.

Process & pricing

How long does a professional translation take?

Turnaround times depend on the language combination, subject matter and volume of content. Your quotation will include an estimated delivery date.

If your project is urgent, let us know when requesting a quotation and we will do our best to accommodate your deadline.

How do I send documents for translation?

You can send documents by email, secure file transfer services, cloud storage platforms, post, courier, USB drive or flash drive.

For a quotation, we normally need to see the documents or receive sufficient information about the content, language combination and required deadline.

How is the quotation calculated?

Translation costs depend on the source and target languages, subject matter, document length, file format and required turnaround time.

Our quotations are transparent and provided in advance, so you know exactly what to expect. In most cases, pricing is based on the number of words in the source text, with no hidden fees.

Additional services, such as formatting, OCR, proofreading, certification or urgent delivery, may affect the final price.

What are the available payment methods?

You can pay in cash, by bank transfer or via PayPal.
For more information, see Payment options.

Certification & confidentiality

How can I get my translation certified?

Certified translations are often required for immigration, legal, academic and administrative purposes. We can arrange certification by a lawyer or notary public, provide a translator's declaration when appropriate, and obtain an apostille under the Hague Convention if required.

Certified translations must be based on original documents or certified copies where required. Certification requirements may vary depending on the document and the authority receiving it.

Will my translated document look like the original?

Usually, yes. We recreate the original layout as closely as possible, including fonts, formatting, tables, images, headers and footers.

Minor adjustments may be needed because some languages require more or less space, use different fonts or follow different layout conventions, such as Arabic and Hebrew.

If a specific format or page count is essential, let us know. For official documents, we carefully reproduce the original appearance and structure wherever possible.

Is my information kept confidential?

Yes. All documents are treated as strictly confidential and handled securely throughout the translation process.

We are happy to sign a Non-Disclosure Agreement (NDA) before receiving your files if required.

Still have questions?

Our team is happy to help. Get in touch and we’ll get back to you.

Contact us